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Charter Business® Case Study
Centex Equipment is Sold on Charter Business Reliability
While the Centex Equipment inventory is in Fort Worth, most of their business is
done online at centex-equipment.com.
Centex Equipment, located in Fort Worth, Texas, buys and sells
heavy construction equipment such as forklifts, backhoes, and graders. Most of their
business is done online, including the purchase of equipment and their sales through
machinerytrader.com and centex-equipment.com. So when Centex experienced frequent
internet problems with their previous provider, it became imperative for the company
to make a change.
“I called Charter Business and they were here the next day
for installation. Their internet service is very reliable, which saves us a lot
of headaches.”
— JOE CONNELL , CENTEX EQUIPMENT
Manager Joe Connell recalls, “We had big troubles with the national provider we
were using at the time — our internet service went down six or seven times a day.
This caused us to be kicked off online auctions and lose out on the chance to buy
several machines we wanted. I’d had enough. I decided to switch to Charter Business
since my internet service at home was from Charter and I didn’t have any problems
with it.”
Connell continues, “I called Charter Business and they were here the next day for
installation. Their internet service is very reliable, which saves us a lot of headaches.
Plus it’s fast.”
In addition to Charter Business High-Speed Internet®, Centex Equipment also gets
Charter Business Telephone
® and Charter Business Cable TV™ for all-day news programming.
According to Connell, he’s been pleased with the service they receive on everything.
“We’re a small operation but we do a lot of business and sell 20-25 machines a month.
I appreciate how helpful and responsive Charter Business has been to us. The reliability
of their service keeps our business running smoothly. And having the Charter Business
Bundle® has been great. I like the convenience of receiving just one bill, and we’re
paying $40 a month less than we were before.”
Would Connell recommend Charter Business to others? He responds, “Absolutely. They’re
reliable and professional, and you can count on getting good service. Switching
to them was a smart move for us.”
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