Get the Facts about Charter Business Telephone™

We believe Charter Business Telephone™ is a better choice for small businesses, providing savings and convenience without sacrificing quality. Savings and convenience because you can get discounts on your video, communications, and data services, with only one bill to pay and one number to call for service. Quality because of the seven facts listed below:

Fact: Charter Business Telephone™ service uses your existing equipment.

Charter Business Telephone™ works directly through your existing phones and jacks and is compatible with your existing equipment.

Fact: Charter Business Telephone™ gives you crystal-clear sound quality.

Many customers have commented that our sound quality is superior to that of their local phone company. This is because your voice is carried digitally, over a state-of-the-art broadband network, instead of through copper wiring.

Fact: Charter Business Telephone™ allows you to keep your current number you switch in the same location.

When you switch to Charter Business Telephone™ at your current location, you have the option to keep the same phone number or to choose a new one.

Fact: Charter Business Telephone™ includes one yellow and white page listing and a directory service (411) listing.

You can keep your same listing in the local phone book, or choose to get a new listing. (Additional listings are available for an additional monthly fee.)

Fact: Charter Business Telephone™ compatible with several security systems.

Charter Business Telephone™ is compatible with several monitored security systems. In fact, Charter collaborated with one of the nation's leading security providers to ensure compatibility with their system. While we are compatible with most systems, we still recommend that you contact your security system provider to ensure compatibility before Charter Business Telephone™ is installed.

Fact: Charter Business Telephone™ provides access to 911 emergency services.

Just like with regular phone service, calls you make to 911 with Charter Business Telephone™ are routed right to the local 911 operator and your name and location appear on the screen.

Fact: Charter Business Telephone™ is NOT Internet phone service.

We use a private network, not the internet to route your calls, so we can provide high-quality, reliable service.