Charter Business® Case Study
Advanced Orthopedics Sees Charter Business as Backbone
Advanced Orthopedics in St. Louis, Missouri recently changed their
name from St. Louis-Clayton Orthopedic Group and moved to a new office. According
to Dr. Jason Browdy, who founded the practice, Charter Business helped make this
transition easier.
He says, “Tom Miles, my Charter Business sales representative, worked extensively
with me to evaluate the feasibility of various hosted PBX solutions at the new office
— something that was above and beyond the scope of typical service.”
Dr. Browdy specializes in orthopedic surgery and sports medicine. “I have extensive
experience managing elite athletes and weekend warriors, and our staff includes
two athletic trainers. We’re proud to be a nearly paperless office. We use electronic
health records and digital radiography to improve efficiency, minimize waste and
errors, and provide superior care,” he explains.
The communications demands of the practice are met by the Charter Business Bundle®
including Charter Business High-Speed Internet®, Charter Business Telephone®, and
Charter Business Cable TV®. Dr. Browdy notes, “Charter Business is really the backbone
of Advanced Orthopedics. Having a reliable phone system and high-speed network is
critical for us. What’s more, we get these Charter services for a very affordable
price.”
Advanced Orthopedics has a virtual private network (VPN) to access medical records
from rural clinics and enable Dr. Browdy to access x-rays, MRI scans, and CT scans
from his home server. He’s pleased with the reliability of their network and its
speeds of 8Mbps down and 2Mbps up. “I don’t have to worry about bottlenecks anymore,”
he says.
“Having a reliable phone system and high-speed network is critical for us.
What’s more, we get these Charter services for a very affordable price.”
— Dr. Jason Browd y, ADVANCED ORTHOPEDICS, AOCLAYTON.COM
Since Dr. Browdy can’t always anticipate the complexity of every patient's needs,
sometimes others need to wait longer than anticipated. Charter Business Cable TV
has proven to be a great addition to the waiting room. “TV helps make the time more
enjoyable,” adds Dr. Browdy.
He concludes, “We help patients stay on top of their game, and Charter Business
helps us stay on top of ours.”