West Virginia
Charter Business® Hotel Internet
Give Guests the Amenities They Want
In today's fast-paced world, your guests expect the same services they enjoy at
work and home while they're on the road. In fact, a traveler's decision on where
to stay is often based on a lodging establishment's ability to provide reliable
internet access. Our services allow you to stay competitive by providing pricing
and functionality that can be tailored to your business needs.
Complete and reliable solutions drive customer satisfaction.
The quality of your high-speed internet access reflects upon your establishment.
You can depend on Charter Business to provide reliable, optimized speeds. And if
your rooms do not already have internet access, we offer solutions that do not require
rewiring - thus minimizing disruption during installation. By offering your guests
the superior services they want, we help you fill your rooms and increase guest
loyalty.
|
Feature
|
Benefit
|
|
Flexible, Simple Pricing |
It’s easy to choose the pricing that meets your needs with no complex revenue share
calculations. |
|
Multiple In-building Transport Options |
You can provide high speed internet access to guests without expensive rewiring
of your property. |
|
Support for Multiple Venues and Service Tiers |
Generate new streams of revenue, while providing your guests with complimentary
service as needed. |
|
Service Gateway |
Makes the guest connection process extremely simple, allows you to offer a variety
of services, and enables you to bill guests in a number of different ways. |
|
Guest Support |
Saves you time and money by making the high speed internet access service seamless
to hotel management and preventing your front desk from receiving unnecessary calls.
|
|
Post-Sale Support and Monitoring |
Provides you peace of mind by assuring quick discovery and resolution of issues
that may impact your guests’ experience. |
|
Supports VPN (PPTP, IPsec and L2TP) traffic pass through |
Allows your guests to safely access important or confidential information while
traveling. |
Charter Business Hotel & Guest Internet also provides the following additional technical
features:
- Charter gateway and network equipment offers an easy-to-use platform, independent
management and configuration options
- Provides authentication and accounting of customer Internet usage via local database,
external RADIUS server or Hilton Group Central Authentication Service (CAS).
- Property Management System integration with Micros Fidelios and other implementations