| Anonymous Call Rejection |
Unidentified calls are handled automatically. |
Phone calls received with the private or anonymous designation can be sent an announcement stating blocked calls are not accepted and the call needs to be unblocked to go through |
* 7 7 |
* 8 7 |
| Block 900/976 |
Prevents unwanted outgoing calling activity |
Calls to 900/976 are automatically blocked |
Service Change |
Service Change |
| Block Collect |
Prevents unwanted incoming calls |
Provides the ability to block incoming collect calls |
Service Change |
Service Change |
| Block Operator Services and Directory Assistance |
Prevent unwanted usage based charges |
Blocks operator service and directory assistance calls |
Service Change |
Service Change |
| Block Repeat Dialing |
Limits unwanted outgoing calling activity |
Prevents the use of the Repeat Dialing feature |
* 6 6 |
* 8 6 |
| Block Third-Party Calls |
Prevents unwanted third party charges |
Prevents third parties from billing calls to you phone number(s) |
Service Change |
Service Change |
| Block Long Distance and International Long Distance Calls |
Prevent unwanted charges while still being able to make domestic long distance calls |
Provides the ability to block outbound international long distance calls beginning with 1+, 0+, 10- 10-XXX for no additional charge |
Service Change |
Service Change |
| Call Forward Busy Line |
Won't miss any incoming calls while on the phone |
Forwards all incoming calls when your line is busy |
Service Change |
Service Change |
| Call Forward Busy/No Answer |
Won't miss any incoming calls while at the office or away |
Forwards all incoming calls when your line is busy or unanswered |
Service Change |
Service Change |
| Call Forward No Answer |
Won't miss any incoming calls while away from the office |
Forwards all incoming calls when your line is unanswered |
Service Change |
Service Change |
| Call Forward Selective |
Can forward only wanted calls |
Forwards up to 12 selected incoming calls to a designated number |
* 6 3 |
* 8 3 |
| Call Forward Variable |
Won't miss any incoming calls while away from the office |
Foward all incoming calls to a designated number |
* 7 2 |
* 7 3 |
| Call Forward Variable - Remote Access |
Activate your Call Forwarding service from outside the office |
Enables users to make changes to their Call Forwarding service from remote locations (Call Forward Variable feature must also be subscribed to on at least one line for this service to work) |
Service Change |
Service Change |
| Call Return |
Can identify last missed call |
Supplies the number, date, and time of most recent incoming call and offers the option to automatically return the call (available intraLATA only) |
* 6 9 |
N/A |
| Call Screening |
Unwanted calls are handled automaticallly |
Auto-routes up to 12 selected incoming calls to a polite message stating calls are not being accepted at this time |
* 6 0 |
* 8 0 |
| Call Trace |
Can obtain caller information for legal recourse |
Initiates a trace of the most recent incoming call (customer initiated – not related to CALEA or law enforcement activity) |
* 5 7 |
N/A |
| Call Waiting/Cancel Call Waiting |
Won't miss any incoming calls |
Identifies incoming calls via an audible signal while on a call and allows the Call Waiting feature to be temporarily disabled |
Flush Button |
* 7 0 |
| Call Waiting With Caller ID |
Can decide whether to answer incoming call based on caller information |
Identifies incoming calls via an audible signal while on a call and displays incoming caller information. Must have a Caller ID capable phone and/or display unit. **Must have CW + CID |
Service Change |
Service Change |
| Caller ID |
Can decide whether to answer incoming call based on caller information |
Displays incoming caller information. Must have a Caller ID capable phone and/or display unit |
Service Change |
Service Change |
| Call ID Per Line Blocking |
Prevents party you are calling from seeing your name and number on their Caller ID unit |
Blocks the transmission of the phone number on all calls from the phone line |
Service Change |
Service Change |
| Caller ID Blocking |
Protect Privacy |
Prevents outgoing information from being displayed on end user’s Caller ID unit on a per-call basis |
* 6 7 |
* 8 2 |
| Call Transfer |
Allows you to keep your business line available for other incoming calls. |
Transfer incoming calls to another phone number, inside or outside of your office (long distance charges apply when applicable) |
Flash Button |
N/A |
| Custom Ring |
Prioritize and identify incoming calls |
Identifies selected incoming calls with a custom ring |
* 6 1 |
* 8 1 |
| Distinctive Ring |
Can have a different phone number for other employees or give different numbers to different incoming callers without the expense of an additional line |
Allows for 2 distinct phone numbers on 1 phone line |
Service Change |
Service Change |
| Hot Line |
User is not required to dial a number |
Automatically rings to a specific number (elevator phone, pool phone, or other) |
Service Change |
Service Change |
| Hunt Group |
Find an available line within a set of lines |
Allows multiple lines to all act as a single group – this is a per line feature and will be charged per line |
Service Change |
Service Change |
| Make Set Busy |
Allows a line to be made busy so incoming calls skip that line in order to reach an available line or voicemail sooner |
Helps callers reach an available line/voicemail sooner |
* 7 8 † |
* 7 9 † |
| Private Number |
Prevents unwanted calls |
Number not listed with directory assistance (411) or in the yellow and white page directories |
Service Change |
Service Change |
| Repeat Dialing |
Don't have to manually redial busy numbers |
Automatically redials a specified busy outgoing number until the line is free (available intraLATA only) |
* 6 6 |
* 8 6 |
| Selective Call Acceptance |
Only wanted calls are processed and unwanted calls are handled automatically |
Limits incoming calls up to 12 designated numbers and auto-routes all other calls to a polite message stating calls are not being accepted at this time |
* 6 4 |
* 8 4 |
| Speed Dial |
Don't have to memorize individual phone numbers |
Allows you to program up to eight numbers for fast, one-digit dialing |
* 7 4 Code + # |
N/A |
| Speed Dial 30 |
Don't have to memorize individual phone numbers |
Allows two-digit keypad dialing for up to 30 frequently dialed numbers |
* 7 5 Code + # |
N/A |
| Toll Restriction |
Prevents unwanted charges (this option does not block toll free calling) |
Provides the ability to block the following outbound long distance calls: 1+, 0+, 10-10-XXX and international calls for no additional charge |
Service Change |
Service Change |
| Voicemail |
Won't have to miss or answer incoming calls whether on the phone or away from office |
Allows incoming callers to leave up to 45 retrievable 5-minute messages which can be stored for up to 31 days in up to 4 distinct mail boxes |
From office phone, dial phone number and PIN |
Service Change |
| 3-way Calling |
Can avoid calling a 2nd party back; can get 2 parties to converse with you at once |
Allows subscribers to talk with 2 different parties simultaneously |
Flash Button |
N/A |