Troubleshooting

No sound
  • Press MUTE on the remote control to restore the volume level.
  • Check that the receiver is set to the proper input source.
  • Turn your VCR on.
No picture
  • Check to be sure that all cables are connected properly and that your TV is tuned to channel 3 or 4, if using the TO TV-VCR connections. Hand-tighten the cable connections if necessary.
  • Check that your component connection cables are not crossed. Y goes to Y, Pb to Pb and Pr to Pr.
  • If connected through the RCA Cable TV connection, make sure the cables are connected properly.
  • Turn VCR on/off.
  • Ensure that the proper Cable TV display format for your TV has been selected.
No Guide or wrong Guide
  • Check that your HD receiver is connected directly to the cable wall outlet.
Picture or sound is noisy on one channel
  • Reconnect the coax cables and hand-tighten if loose.
Sound from only one stereo speaker
  • Hand-tighten or reconnect the cables.
  • Ensure that wires are not frayed and plugs are not bent or broken.
No power
  • Reconnect the power cord.
  • Ensure that the HD receiver is plugged into an active outlet.
Remote control does not work
  • Press CABLE on the remote control.
  • Ensure that nothing is blocking a clear line of sight between the HD receiver and the remote control.
  • Change the batteries in your remote control and then re-program your remote control.
Poor audio quality
  • Use the remote control to set the HD receiver volume level to approximately 3/4 of maximum volume level and then adjust the audio levels on the external devices.
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