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Charter Business Telephone offers more than a dozen calling features so you can communicate the way you want. Not all features may be included in your calling plan. Please contact Charter Business Customer Care 800.314.7195 if you have questions about activating additional calling features.

3-Way Calling

With 3-Way Calling, you can speak to two different parties at the same time. You can also place one party on hold while you speak privately to the other and then return to the 3-way call. To Use: Place a call to the first party. Once that person is on the line, press the switch hook or flash button briefly. The first party is placed on hold and you receive a dial tone. Then dial the second number. If the second party answers, you can speak privately to them, or press the switch hook or flash button once briefly to create a 3-way connection. If the second party does not answer, press the switch hook or flash button twice to return to the first party. To disconnect the second party, press the switch hook or flash button once; the first party remains on the line. To disconnect all parties, hang up the phone.

Anonymous - Call Rejection

This feature enables you to reject calls from anyone whose Caller ID information is blocked. The caller will automatically receive a message that you are not accepting Caller ID-blocked calls and will be advised to unblock the number and try the call again.

Block 900/976

900/976 calls are automatically blocked. At this time, unblocking is not available. The following numbers are also blocked: 473.32 8.XXXX, 473.444.XXXX, 473.938.XXXX, 473.468.XXXX, 473.473.XXXX, 01168, and 011685. At this time, unblocking is not available for these specific numbers.

Block Collect

This provides the ability to block incoming collect calls.

Block Directory and Operator Assistance Calls

This allows users to block operator assisted and directory assistance calls. Contact Charter Business Customer Care 800.314.7195 to activate this feature.

Block Long-Distance

This service provides you the ability to block the following outbound long-distance calls that begin with 1+, 0+ as well as 10-10-XXX for no additional charge. This option does not block toll-free calling. Contact Charter Business® Customer Care to activate this feature.

Block International Long-Distance Calls

This service provides you the ability to block outbound international long-distance calls for no additional charge. This option does not block toll-free calling. Contact Charter Business Customer Care 800.314.7195 to activate this feature.

Block Repeat Dialing

This prevents the use of the repeat dialing feature. Contact Charter Business Customer Care to activate this feature.

Block Third-Party calls

This provides the ability to block third parties from billing calls to your phone number. Contact Charter Business Customer Care 800.314.7195 to activate this feature.